---
title: How to Allow Access to Your Mic and Camera
description: Sometimes the Unify Challenge platform won't find the correct mic or camera on your computer. Here's how to fix it.
---

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1. [Help Center](https://info.unifyamerica.org/?hsLang=en)
2. [Audio / Video Issues](https://info.unifyamerica.org/audio-video-issues?hsLang=en)

# How to Allow Access to Your Mic and Camera

## Sometimes The Unify Challenge platform doesn't have access to your computer's correct mic or camera. 

 

To allow access to your mic and camera, click the settings wheel to the right of the microphone icon on the video call, on the left side of the browser window.

![Screenshot 2026-05-06 at 8.44.37 AM](https://info.unifyamerica.org/hs-fs/hubfs/Screenshot%202026-05-06%20at%208.44.37%20AM.png?width=336&height=285&name=Screenshot%202026-05-06%20at%208.44.37%20AM.png)

Stay on the "Video and Audio" tab in Settings and select and test which camera and microphone on your device you would like to use.

![Screenshot 2026-05-06 at 8.45.06 AM](https://info.unifyamerica.org/hs-fs/hubfs/Screenshot%202026-05-06%20at%208.45.06%20AM.png?width=451&height=268&name=Screenshot%202026-05-06%20at%208.45.06%20AM.png)

 

 After you verify that the correct mic and camera are selected, "X" out of settings and return to the call, and click "Join Meeting" to connect with your partner!

- [Unify Challenge Troubleshooting](https://info.unifyamerica.org/unify-challenge-troubleshooting?hsLang=en)
- [Audio / Video Issues](https://info.unifyamerica.org/audio-video-issues?hsLang=en)

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